Delivery and Shipping Policy

Shipping & Delivery Policy :-We offer two types of products: Physical Products (shipped to your doorstep) and Digital Products (delivered instantly via email/download). Please review the relevant section below.

DIGITAL PRODUCTS :-All digital products (printables, downloadable resources, digital guides, etc.) are delivered electronically. After your purchase is confirmed, you will receive a download link via email within minutes. Please check your spam/junk folder if you don't see it. No physical item will be shipped for digital orders. Due to the instant-delivery nature of digital products, all digital sales are final and non-refundable once the download link has been accessed.

PHYSICAL PRODUCTS :-We proudly offer FREE worldwide shipping. Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. We are doing everything in our power to get your order to you as soon as possible. Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days. Please consider that holidays, natural disasters, or pandemics may impact delivery times. All physical orders ship from the United States.

Shipping Times Standard Shipping: 1–3 weeks. Fast Shipping: 1–2 weeks. Some distant areas can take a bit longer, but we'll get it to you. The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time. Deliveries might take longer than expected because of an incorrect shipping address, bad weather, stringent customs clearance procedures, or other unavoidable circumstances. Please note that import duties and any other additional import charges and taxes are not included in the item price or shipping charges — these are the buyer's responsibility.

Processing Times Order processing may take up to 1–4 business days, which includes checking, packing, and sending your order to the post office. After processing, a tracking number will be provided to you via email.

Separate Shipments When you order multiple physical items, they may be shipped separately so they reach you faster. Due to warehouse locations and product availability, items may arrive at different times with separate tracking numbers.

ORDER PAYMENT

All customers are charged at the time of purchase. All payments are processed in USD. For orders containing both digital and physical products, you will receive your digital items immediately while physical items follow the standard shipping timeline above.

ORDER CANCELLATION & CHANGES

For physical product orders, we accept cancellation or change requests (quantity, color, size, shipping address) within 12 hours of placing your order. Contact us at weprettypaw@gmail.com Requests received after 12 hours may not be accepted since orders are processed immediately. If we are able to cancel after the 12-hour window, a 15% cancellation fee will apply to cover production costs already incurred.

For digital product orders, cancellations are accepted only if the download link has not yet been accessed. Once a digital product has been downloaded or accessed, the sale is final.

ORDER TRACKING (Physical Products Only)

We provide tracking numbers for all physical orders. To receive your tracking number, email weprettypaw@gmail.com with the subject line "Tracking Number." It may take 2–3 business days after shipment for tracking information to become available online. You can track your order at 17track.net, global.cainiao.com, parcelmonitor.com, parcelsapp.com, packagetrackr.com, postal.ninja, or track.aftership.com.